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Level 2 Award in Counselling Concepts

Level 2 Award in Counselling Concepts


Level 2 is designed for those trainees interested in exploring what counselling training entails, this qualification offers a practical introduction, and benefit anyone who is involved in helping others, for example social workers, teachers, nurses and volunteers.

Trainees will develop communication skills and gain important insight to help them make informed career decisions. Trainees will complete this qualification with a comprehensive and full understanding of the following:

Therapeutic models of counselling, ethical frameworks and helping relationships

Effective communication skills

How to reflect on personal development, self-awareness and identify areas for future development

What next?

On successful completion of this course you will be able to progress to Level 3 certificate in Counselling Skills. However, for those who do not intend to continue their studies further in the field of counselling, the course can be a valuable introduction to communication skills transferable into a range of career and educational opportunities.

Please Note:  this course is not intended to train counsellors, trainees completing this course will not be qualified to practice as counsellors, or even claim to be competent in the use of counselling skills.

Entry Requirements

There are no formal entry requirements to study on the Counselling Concepts Award Level 2, although you will need to demonstrate that you have the necessary ability and commitment to successfully complete the course. You will also require a good level of literacy and an enthusiasm for engaging in the session activities.

This course introduces basic counselling theory and skills to those who have had little or no previous experience or training in listening and responding skills.  It is appropriate for beginners to counselling, learners wishing to endorse their counselling skills with a recognised qualification, as the first step towards becoming a professional counsellor or for those just wishing to improve their self‐confidence and communication skills.

The course is an effective start to self‐discovery and personal development as it involves experiential learning and self‐awareness exercises.

You will not be qualified to work as a counsellor at the end of the course but it is a valuable introduction to communication skills which are transferable to a range of career and educational opportunities.

You need to be able to commit to the 80% attendance requirement on this course. At the start of the course you will be given a student handbook which sets out in detail all the information you need to successfully complete your qualification.


This course aims to enhance your verbal and written communication skills and to introduce you to the theory of listening and responding in a helping relationship.

 Objectives  ‐ this qualification will help you to:

  • Develop a basic understanding of what counselling is about and be able to compare and contrast counselling with other forms of helping activities
  • Develop an understanding of what counselling training entails and assist you to make a more informed choice as to whether or not you are suited to undertake vocational counselling training as opposed to other types of training
  • Introduce you to experiential learning processes that will include a high element of personal growth work, developing further self‐confidence and self‐esteem
  • Prepare you to progress onto appropriate further qualifications.

Structure and Content of the Qualification:

The Professional Context of Counselling

This unit provides a basic introduction to counselling.

You will develop an understanding of what counselling is, and an appreciation that qualified counsellors and those who use counselling skills abide by an ethical framework.

You will learn about the importance of creating the correct environment and the right ethos for the helping relationship to be successful.

Communication skills in helping relationships

In this unit, you will explore effective communication skills used in helping relationships. You will demonstrate a range of listening and responding skills to establish and develop close interactions with others. 

An introduction to personal development

In this unit, you will have the opportunity to reflect on your personal development and identify areas for development in the future.


  • Your work is measured against specific criteria set out by ABC Awards
  • Individual tutor written and verbal feedback  
  • Internal and external assessment/moderation of written work. All three units must be passed to successfully achieve the qualification.